Contact Us
Have a compliment, concern or question? We're here to help.
| ADA Assistance | pbia.org/guide/ada-assistance/ |
| Airline | pbia.org/guide/airlines/ |
| Car Rental | pbia.org/ground/car-rental/ |
| Employment | pbia.org/business/-employment/ |
| Ground Transportation | pbia.org/ground/ |
| Lost & Found | pbia.org/lost-and-found/ |
| Noise Comments | pbia.org/noise/noise-comments/ |
| Palm Beach County Sheriff's Office (non-emergency) | 561-471-7459 |
| Parking | pbia.org/parking/ |
| TSA | tsa.gov/contact/customer-service |
| TSA PreCheck® | tsaenrollmentbyidemia.tsa.dhs.gov/programs/precheck |
Frequently Asked Questions
I lost an item. Who do I contact?
Visit our Lost & Found page for all details and contact information. If you believe you lost an item on the aircraft, please contact the airline, as those items are not returned to PBI.
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How early should I arrive before my flight?
Please contact your airline to find out how early you should arrive at the airport.
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What are the hours of operation for TSA PreCheck®?
The TSA PreCheck® office is located on Level 2. For information about hours of operation, to schedule an appointment, or to learn more, please visit the TSA PreCheck® website at https://tsaenrollmentbyidemia.tsa.dhs.gov/programs/precheck.
How do I arrange for wheelchair assistance?
To arrange for wheelchair assistance, please contact the airline you are traveling with.
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I want to walk to the gate with a ticketed passenger. How do I get access?
To obtain a gate pass, please contact the airline that the passenger is ticketed with.
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How to I get to the airport?
For directions on how to get to the airport, visit pbia.org/guide/directions.
Under Florida law, e-mail addresses are public records. Do not send electronic mail to this entity if you do not want your e-mail address released in response to a public records request. Instead, contact this office by phone or in writing.
Website Comments
Department of Airports
846 Palm Beach International Airport
West Palm Beach, FL 33406
Please note: This form is not a contact for employment. If you are interested in employment, please visit the Palm Beach County Jobs page. Job inquiries through this form will not be considered for employment or receive a response.
Palm Beach International Airport is committed to making its website usable by all people, including those with disabilities. To read more about PBI's commitment or for assistance, visit the Accessibility Statement page.